Water cooled Vw warranty service.

BusBq Bill · Post by **BusBq Bill** » Sun Oct 20, 2019 5:58 pm

My 17 alltrack sunroof is leaking. 2 months left of the warranty. Anyone have a dealer to reccomend for service. These cars have major known sunroof leak issues. And the result usually isn't pretty.

Post by **ObnoxiousBlue** » Sun Oct 20, 2019 6:21 pm

VW will just replace the entire sunroof unit. A friend has the same car and they don’t even try to fix them. VW will just ship an entire new module to the dealer for replacement. Your interior will never be the same... expect many squeeks.

BusBq Bill · Post by **BusBq Bill** » Sun Oct 20, 2019 6:27 pm

Thanks mike. Yeah big issues. Pattern failures. There is a tsb about grinding the welds down.

EDNCAROL · Post by **EDNCAROL** » Mon Oct 21, 2019 7:32 pm

Tell Volkswagen you want a complete roof skin and eliminate the sunroof. And of course you want the money back for the sunroof.Sadly the best you can hope for is a buy back.

Post by **ObnoxiousBlue** » Mon Oct 21, 2019 7:53 pm

Dont skin the roof. Replace the sunroof. If you eliminate the sunroof, the convenience module is going to throw a temper tantrum when it doesnt see the motor module or the pinch sensors.
Flashing the computer probably has more dangerous implications than replacing the roof.
I do have two VCDS’ if you need it though Bill.

Post by **Glenn** » Mon Oct 21, 2019 8:13 pm

EDNCAROL wrote:Tell Volkswagen you .... want the money back.

Fixed for you.

Tom · Post by **Tom** » Tue Oct 22, 2019 7:56 am

Tell them you want the rag top option.

BusBq Bill · Post by **BusBq Bill** » Tue Oct 22, 2019 8:22 am

Thanks mike good opportunity to test out my new welder. Yeah I have Vcds and Odis factory scan tools. Autel and launch will code too. Getting around modules wouldn't be an issue. Appointment next monday hopefully they fix it I'm not counting on it by the history of problems with these cars and sunroofs. Worst case I'll sell it and get a Toyota.

Raj · Post by **Raj** » Thu Oct 24, 2019 11:45 am

BusBq Bill wrote:....Worst case I'll sell it and get a Toyota.

135k on the Tundra.... never needed a thing other than a Radiator

Post by **Glenn** » Thu Oct 24, 2019 3:29 pm

Raj wrote:
BusBq Bill wrote:....Worst case I'll sell it and get a Toyota.
135k on the Tundra.... never needed a thing other than a Radiator

I never had to replace the radiator in my VW.

EDNCAROL · Post by **EDNCAROL** » Sat Oct 26, 2019 9:09 pm

Raj wrote:
BusBq Bill wrote:....Worst case I'll sell it and get a Toyota.
135k on the Tundra.... never needed a thing other than a Radiator

Wait till the starter goes bad.

Tom · Post by **Tom** » Wed Nov 06, 2019 4:42 pm

Raj wrote:
BusBq Bill wrote:....Worst case I'll sell it and get a Toyota.
135k on the Tundra.... never needed a thing other than a Radiator

https://www.tundras.com/

BusBq Bill · Post by **BusBq Bill** » Wed Nov 06, 2019 5:27 pm

Still at the dealer 11 days there. Yes tundras.com I am seriously considering a tundra.

Raj · Post by **Raj** » Thu Nov 07, 2019 10:09 am

BusBq Bill wrote: I am seriously considering a tundra.

Its just a big girl, and MPG is horrible if your used to a car. Its a 6K lbs vehicle with a 5.7, and 12 inch wide tires.... Nothing worse than any other large SUV or modern muscle if you dont beat on it.

My Bro in law gave me his 04 sentra last year; 70k miles and not a straight panel on it..... so I flip flop bw the two as drivers depending on my mood/ errands/ weather/ parking etc.

BusBq Bill · Post by **BusBq Bill** » Fri Nov 08, 2019 7:01 pm

Car is back. All new drain lines and connections. New headliner all new carpet. Let's see what happens when it rains. Heated seat on the drivers side still doesnt get hot since the leak. Back to the stealership monday.

Tom · Post by **Tom** » Fri Nov 08, 2019 9:39 pm

BusBq Bill wrote:Car is back. All new drain lines and connections. New headliner all new carpet. Let's see what happens when it rains. Heated seat on the drivers side still doesnt get hot since the leak. Back to the stealership monday.

https://www.tundras.com/

BusBq Bill · Post by **BusBq Bill** » Sat Nov 09, 2019 12:43 pm

EDNCAROL · Post by **EDNCAROL** » Sun Nov 10, 2019 10:25 am

Volkswagen heated seats have been known to go on fire.

BusBq Bill · Post by **BusBq Bill** » Wed Nov 13, 2019 9:32 am

A certain repair shop fixing vws has been known to ship cars out the door on fire! Not sure its Vw

BusBq Bill · Post by **BusBq Bill** » Tue Nov 19, 2019 12:59 pm

Still there. Now they are saying they cant figure out the issue with the heated seat after a week and a half. They claim it's one if the most difficult problems they have encountered. Oh boy. Sounds like they have some real winners at this stealership. So we wait and wait. Pick up a loaner car again today.

Tom · Post by **Tom** » Tue Nov 19, 2019 1:36 pm

https://www.tundras.com/

BusBq Bill · Post by **BusBq Bill** » Tue Nov 19, 2019 1:48 pm

Lol. Knew you were going to say that.

BusBq Bill · Post by **BusBq Bill** » Tue Nov 26, 2019 9:03 pm

Over a month car is still at Atlantic Vw. Seems they like to kiss ass but are not capable of fixing the car. Amazing seems they are useless. I'll Give them another week.

Post by **Glenn** » Tue Nov 26, 2019 9:39 pm

https://www.vw.com/contact/

1-800-822-8987

Call the national customer care number.

When I had a bearing problem with my 2016 Subaru, the dealer told me it would be a month before they would have a loaner for me. I called the corporate number and they arranged for the dealership to rent a car and i had it the next day. They then air freighted a replacement transaxle from Japan and I had the car back a week later.

BusBq Bill · Post by **BusBq Bill** » Wed Nov 27, 2019 8:33 am

Oh the national care number knows me very well. I Have a buyback claim with them. They cant do anything until the dealer closes out the repair. They are kind of useless too. They basically said I may need to bring it to another dealer. At this point it's not about the moonroof anymore but about the drivers side seat heater. They have been throwing parts at it for weeks. The service advisor kind of implied they dont know what they are doing. It doesnt suprise me,

Das Volks Vintage Volkswagen Gruppe

Water cooled Vw warranty service.

Water cooled Vw warranty service.

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